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Avis customer reviews
6.8
OkayBased on 10,000 verified guest reviews
Pros +
Cons -
Would not accept any form of payment besides a credit card. (in 70 reviews)
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Date
A
10.0 Wonderful
Anonymous, May 2025
Awesome
D
2.0 Poor
Douglas, May 2025
There was a huge line to get the car already reserved that took near 1-hour. After the car return I was charged for some services I didn't agree, even after being explicit with the company not to add services besides the one already included in the original reservation. Got in contact with the company afterwards to complain and was told that they had some small letters on the contract that allow them to proceed this way. Very bad experience and would not recoment the company.
A
2.0 Poor
Anonymous, May 2025
Starting from a long wait time at checkin, this has been a bad experience. I will say though, the staff at Avis was really polite and friendly at pick up from ASR and drop off at IST. However, I was not happy with the car given to us. The agent at the pickup window told me he was giving me a new van from 2024, only it wasnt! The seat joints at the bottom showed rust and it was the most basic features van one could imagine. Few days in, we started having engine start issues due to battery dying out. On the day of our long drive of over 8 hours, when I started the car there was no life! We had loaded up and were so ready to leave in time but NO! Then we decided to call Avis customer service and it was the worst transfer game I have ever played.. the agents kept transferring from one to another saying it would be a technical call which needs to have an assurance before they can send out another car. This went for almost 2 hours!! During this time I decided to fidget with the battery connections and was able to start the car. We had anxiety and nervousness throughout the day drive wondering it could stop anytime. I did not even stop the car from running at gas stations and lunch to make sure it doesnt stall on us again and leave our entire family stranded. This has been a poor experience overall and I will not be trusting AVIS anymore.
T
2.0 Poor
tom, May 2025
Terrible. Rude staff. Didn't want to help me or my wife. Left my wife in tears out the front with zero regard. We went to pick up our car, we had already made the booking in advance because we wanted to be organised. We had tours already paid for that we needed to be at. Arrived at downtown calgary avis on 10th ave and thats where the trouble started. Natalia was who we spoke with, Wouldn't use our international debit card even though it says in the terms and conditions that they do accept international debit cards? She offered zero help as to what we could do to get us on our way, zero compassion or concern for us sitting out the front with all of our bags while my wife was crying. The only input she had was "this isnt worth me losing my job" Went to another avis and received the best service and used our international debit card with no problems. The downtown calgary avis needs to have a serious talk with current staff about customer service. Due to natalia's lack of care and willingness to help, we lost money for a tour that we had already paid for. Lost money having to go elsewhere and hire another car. And caused a massive amount of stress and anxiety that we didn't need on our honeymoon
T
2.0 Poor
Travis, May 2025
I received a car that was not up to standard. The issue is still being dealt with. In short, this was one of the worst experiences I’ve had with a car rental company. To the best of my ability, I will do everything to never rent from Avis again.
A
10.0 Wonderful
Anonymous, May 2025
Great service. Representative were knowledgeable about the job 👌
S
2.0 Poor
Stephen, May 2025
$125 charge for a dirty car on OK dirt road is outrageous!
A
2.0 Poor
Anonymous, May 2025
The staff did the best they could given a horrible overbooking situation. 2.5 hour wait in line to pickup my vehicle, which they didn’t have. Luckily they were able to find a full-sized truck instead of the Tacoma I reserved. I wasn’t charged for the upgrade, which was good. Unfortunately, it smelled like Willie Nelson and Snoop Dogg had a smoke session in it. I had to take it because I was moving my daughter out of her college apartment, and needed a truck. I was stressed about getting pulled over by the cops until I returned it. Terrible experience caused by greedy (mis)management overbooking. Again, the staff did the best they could with the situation management created.
A
10.0 Wonderful
Anonymous, May 2025
Excellent pick up experience from representative ar PHL
A
10.0 Wonderful
Alexander, May 2025
Our AVIS rep at SeaTac was wonderful. She was very patient when my credit card didn’t work and saved my ‘mystery car’ reservation while I paid off enough of the balance to pay for our car. Based on this experience I will not hesitate to recommend AVIS in the future.
25% of our users found rental cars from Avis for S$ 138 or less
Book your rental car from Avis at least 12 weeks before your trip in order to get a below-average price.
Premium car hire from Avis is around 26% cheaper than other car types, on average.
FAQs about renting a car from Avis
How much does it cost to rent a car from Avis?
On average a rental car from Avis costs S$ 116 per day.
What is the most popular rental car from Avis?
Compact (Kia Seltos or similar) is the most frequently booked rental car type from Avis.
How many car rental locations does Avis have?
Avis has 5,734 rental locations worldwide. Take a look at our Avis rental location map to find the best rental cars near you.
Which countries does Avis have rental car locations in?
Albania, American Samoa, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Western Sahara, Zambia and Zimbabwe
How much does it cost to rent a car from Avis for a week?
On average a rental car from Avis costs S$ 809 per week (S$ 116 per day).
How much does it cost to rent a car from Avis long term for a month?
On average a rental car from Avis costs S$ 3,467 per month (S$ 116 per day).
Everything you need to know for your Avis car rental
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